Purpose
Tuteliq AB is committed to safeguarding children and vulnerable individuals from online exploitation, abuse, and harm. This policy applies to all employees, contractors, consultants, and partners working with or on behalf of Tuteliq.
Our position
Tuteliq exists to protect children and vulnerable people in digital environments. Safeguarding is not a secondary concern or a compliance obligation for us. It is the reason our company was founded and the core of everything we build.
We recognise that:
- Every child has the right to be safe online, regardless of their age, gender, ethnicity, disability, sexuality, or beliefs.
- Online exploitation and abuse, including grooming, sextortion, cyberbullying, and coercive control, cause lasting harm.
- Organisations that build and provide safety technology carry a particular responsibility to uphold the highest safeguarding standards internally.
Principles
- 1 The welfare of children is paramount All decisions affecting children prioritise their safety and wellbeing above commercial or operational considerations.
The welfare of children is paramount
All decisions affecting children prioritise their safety and wellbeing above commercial or operational considerations.
- 2 Zero tolerance for exploitation Tuteliq has zero tolerance for child sexual exploitation and abuse (CSEA) in any form. Any suspicion or evidence of CSEA is reported immediately to the relevant authorities.
Zero tolerance for exploitation
Tuteliq has zero tolerance for child sexual exploitation and abuse (CSEA) in any form. Any suspicion or evidence of CSEA is reported immediately to the relevant authorities.
- 3 Data minimisation and privacy Our systems are designed with zero data retention. Conversations and content are analysed in memory and never stored. We do not collect, retain, or have access to the personal data of children or other end users.
Data minimisation and privacy
Our systems are designed with zero data retention. Conversations and content are analysed in memory and never stored. We do not collect, retain, or have access to the personal data of children or other end users.
- 4 Moderator welfare Our technology is designed to protect human moderators from direct exposure to harmful content by delivering risk classifications and action plans rather than raw content.
Moderator welfare
Our technology is designed to protect human moderators from direct exposure to harmful content by delivering risk classifications and action plans rather than raw content.
- 5 Transparency We publish our detection performance honestly, including results where our systems underperform. We maintain a public Child Safety Detection Transparency Framework (TUT-CSDT-001) and a Vendor Reference Disclosure.
Transparency
We publish our detection performance honestly, including results where our systems underperform. We maintain a public Child Safety Detection Transparency Framework (TUT-CSDT-001) and a Vendor Reference Disclosure.
- 6 Responsible AI Our detection models are designed to minimise bias and are evaluated across 32 languages with culture-specific detection guidelines. We do not deploy systems that surveil children or undermine their right to privacy.
Responsible AI
Our detection models are designed to minimise bias and are evaluated across 32 languages with culture-specific detection guidelines. We do not deploy systems that surveil children or undermine their right to privacy.
Responsibilities
All team members are required to:
- Report any safeguarding concerns immediately to the CEO/CTO
- Complete safeguarding awareness training
- Never share, store, or distribute child sexual abuse material (CSAM) under any circumstances
- Follow data protection policies regarding any personal data encountered during their work
The CEO/CTO is responsible for:
- Maintaining and reviewing this policy annually
- Ensuring all team members understand their safeguarding responsibilities
- Acting as the designated safeguarding lead
- Liaising with law enforcement and reporting bodies as required
Recruitment and vetting
All individuals working with Tuteliq undergo appropriate background checks before engagement. This applies to employees, contractors, and consultants regardless of their role.
Incident reporting
Any safeguarding concern, whether related to our technology, our partners, or our team, must be reported immediately to the CEO/CTO. Where there is suspicion or evidence of a crime against a child, we report to the relevant law enforcement authority without delay.
Partnerships and clients
We conduct due diligence on prospective clients and partners to ensure our technology is not used in ways that could harm children or vulnerable people. We reserve the right to refuse or terminate any engagement that conflicts with this policy.
IWF membership
Tuteliq is a member of the Internet Watch Foundation (IWF), reflecting our commitment to the global effort against child sexual abuse material online.
Review
This policy is reviewed annually or following any significant incident or change in legislation. The next review date is September 2027.