How Tuteliq classifies a platform's operational safety activity using incident review, response time, queue age, detection coverage, and integration health.

TUTELIQ METHODOLOGY · VERSION 1.0

A 0 to 100 operational classification calculated from measured activity inside Tuteliq. It helps a platform see where its moderation operation is strong and where action is needed.

Illustrative result. Customer results use their own measured evidence.

01 · METHOD

Five measured signals, one transparent result

The weights always total 100. Subscription plan, spend, company size, and commercial relationship do not affect the result.

Incidents reviewed

The share of real incidents that have moved beyond the new state.

Time to first review

The median time between detection and the first recorded moderation decision.

Open queue age

The age of the oldest incident still open or escalated.

Detection coverage

Five points for each live modality: text, image, audio, and video.

Integration health

The share of connected platform integrations currently reporting healthy.

02 · CLASSIFICATION BANDS

Operational language, not a legal finding

85–100

Leading

Consistently strong measured operations across the five signals.

70–84

Established

Core safety operations are active, with defined opportunities to improve.

45–69

Progressing

Evidence of an active operation, with material gaps still to address.

0–44

Needs attention

Measured activity shows immediate operational priorities.

Evidence rules

  • At least five real incidents are required before a classification appears.
  • Test, sandbox, simulation, training, playground, and demo incidents are excluded.
  • The dashboard and public Trust Center use all recorded activity and the same formula.
  • The calculation date and all five component values appear beside the result.
  • The classification can rise or fall as operational evidence changes.

What it does not establish

  • It does not establish compliance with the Online Safety Act, DSA, COPPA, KOSA, or any other law.
  • It does not assess every product control, policy, user journey, or harm outside Tuteliq.
  • It is not the Child Safety Detection Transparency Framework and does not replace that disclosure.
  • It is produced by Tuteliq, a commercial safety technology provider, not an independent auditor.

03 · MARKET CONTEXT

Comparison is separate from classification

Tuteliq only shows network context when an anonymised benchmark contains at least five contributing platforms. The classification itself is never presented as a percentile or market rank. When the minimum cohort is not available, no comparison is shown.

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